Ready to Transfer Your Domain?
Transferring your domain to us is a straightforward process, and we’re here to make it as smooth as possible. Before you begin, there are a few things you’ll need to confirm with your current domain provider.
A Few Things to Check First
1. Get your EPP Code
Your EPP Code is the authorization code required to transfer your domain. You can request this from your current domain provider (the company where you currently manage your domain).
2. Make sure your domain email address is active
Please confirm that the email address registered to your domain is correct and accessible. During the transfer, an authorization email will be sent to this address, and you’ll need to approve the transfer by clicking the link in the email.
3. Make sure the domain is unlocked
Your domain needs to be unlocked before the transfer can take place. If you’re unsure whether your domain is locked, your current domain provider can help you check and unlock it.
4. Turn off ID/Privacy Protection temporarily
If privacy or ID protection is enabled on your domain, it may need to be disabled before the transfer can proceed. Your current domain provider can assist you with this if needed.
Once Everything Is Ready
Once these steps have been completed, you can proceed with your transfer order by logging into your account with us. Under services, click on domains dropdown, select 'my domains' then click on 'transfer in' at the top right.
For most domain extensions, the transfer may take approximately 5–7 calendar days to complete, provided all the requirements have been met and the transfer is approved promptly.
For .NG domains, transfers are typically completed within 24 hours when the correct EPP Code is provided.
Need Help?
No worries if some of these steps sound unfamiliar. The changes above need to be made by your current domain provider, since they are the company currently managing your domain.
If you’re not sure what to do, simply contact your current provider and ask them to:
Provide your EPP/transfer code
Confirm that your domain contact email is active
Unlock the domain for transfer
Disable ID/Privacy Protection, if applicable
Once that’s done, you’ll be ready to initiate the transfer.
We’re here to make the process as easy as possible, so you can move your domain without unnecessary stress or complications.